FAQs
Delivery fees are calculated at checkout depending on your order total. Delivery charges are for Standard Road delivery. If you would like your order sent Express, please make comments in the Notes section.
We deliver Australia wide.
Our turn around time depends greatly on what you order. We carry an extensive amount of stock, however with such a huge range, we may not have exactly what you are after. We order regularly from our suppliers to ensure we can fulfil orders promptly, but if you are needing something in a really tight time frame, just contact us and we will do everything we can to make it happen. We can order stock overnight, manufacture trophies in house or possibly substitute with something similar that we have in stock. We’re always happy to help so please contact us and we will do our best to meet your deadline.
Yes. Your tracking number should be on your emailed invoice that you received when your order was completed. If you cannot find your tracking number, please get in touch and we will forward it on to you.
Absolutely! Our showroom is open Tuesday-Friday, 9-3pm at 9 Mumford Rd Narangba Qld 4504
We would love to use it. But only some medals have a place for it. Have a look at our insert medals. The preferable format for artwork to be supplied in is EPS or PDF format as curves. If this cannot be supplied send us what you have and we will have a look.